The ACHE WI LDP cohort had their first site visit on Thursday, June 23, 2022.  This virtual visit showcased Aspirus Health, led by Andrea Harsh, System Manager-Provider Experience.  Aspirus is a non-profit, community-directed health system based in Wausau, Wisconsin. With more than 7,000 employees, Aspirus serves people in Wisconsin and Upper Michigan through an extensive hospital and clinic network, home health & hospice care, pharmacies, critical care, medical goods, nursing homes, a philanthropic & research foundation, and an affiliated physician network.  https://www.aspirus.org/.  Nine Aspirus leaders presented information ranging from how Aspirus works with schools to create experiences for students, The Medical College of WI, takeaways from a large system acquisition, The Aspirus Family House and a panel of leaders who provided insights and personal perspectives for successful leadership in healthcare.  It was a day packed full of information, conversation, and opportunity for emerging leaders to reflect on the development of their own leadership path.  The biggest takeaway from all of the leaders was “Just say yes”!

 

 

Leadership is a journey fashioned with vulnerability and risk taking, steering many of us to build walls that unintentionally inhibit progress towards achieving our goals.  In this episode, we chat with Tim McKeough, President, Owner and coach with Q Up Success, who gives us a sneak peek at how working with a professional coach can help to take down those walls and bring clarity to our goals.  Tim connects the dots between intention and impact, and invites us to be vulnerable as we reflect on whether we’re really making the impact we intend.  Giving and receiving feedback is a key theme here.  It’s a no holds barred discussion on intentional leadership and coaching.

Where were you at in your career when you joined ACHE?

I was 10 years into my career and working as a Clinical Operations Manager in the federal government health services unit of a larger healthcare organization. I was able to attend an ACHE Cluster in Seattle my first year of membership and the experience was so rewarding I knew I wanted to continue to be a part of, and actively involved with, the organization as I continued my career.

Where are you now in your career?

I am currently an Operations Manager in the Department of Family Medicine at Mayo Clinic Health System in La Crosse, WI. Previous to that, I served as a Strategic Clinical Operations Manager at OptumServe. I have been fortunate to have others throughout my career invest in my professional development, and I feel that I am at a point in my career where I can pay that forward by supporting the growth and development of others.

How has ACHE been valuable to your career progression?

Through my participation in the ACHE-WI Chapter’s 2019-2020 Leadership Development Program, I gained exposure to healthcare executives throughout the state of Wisconsin that provided invaluable insight in leadership and professional development. This experience opened the door to a network of colleagues across the region equally eager in sharing their knowledge and career experiences. I have since contributed to ACHE-WI career development programming through committee involvement.

Who has been the most influential person in your career?

Someone whose relationship is very dear to me and I am grateful to consider her a mentor, friend, and family. Major Samantha Hanson has been highly influential in both my career and life. Samantha has been a model of integrity, courage, and service to others. I have observed her face challenges with grace, and she has taught me to lead with compassion and mindfulness. We share a passion for adventure and continuous learning.

What is something that you are working on recently that you are excited about?

In addition to my role as an Operations Manager in the Department of Family Medicine, I recently took a committee appointment with the Virtual Care Subcommittee in Southwest Wisconsin. I have the opportunity to work with an innovative group of colleagues eager to expand our capabilities in the virtual care space.

Tell me about your dream vacation.

I would go to a place where I could get lost in the countryside and wilderness of some European country. I want to travel across mountains and visit seaside towns. Sip espresso in some small shop and eat local cuisine. Lay on a beach and take a boat out on the water. Have adventures and appreciate life.

ACHE is accepting nominations for the following three awards:

• The Gold Medal Award is the highest honor bestowed by ACHE on outstanding leaders who have made significant contributions to the healthcare profession. This award identifies ACHE Fellows who best exemplify leadership at the organizational, local, state/provincial and national levels, and who continually contribute to the improvement of the delivery of healthcare services and community health. The deadline for submission of the nomination packet is Aug. 16.
• The Lifetime Service and Achievement Award recognizes Life Fellows and Retired Fellows who have made outstanding, nationally recognized contributions to advance the profession of healthcare management and ACHE. The deadline for submission of nomination letters is July 16.
• The Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year recognizes early careerists for outstanding achievements in the field of healthcare management. The deadline for submission of nomination letters is July 16.

Visit News and Awards for full details on the nomination process, award criteria and past recipients. If you have questions, please contact Jennifer L. Connelly, FACHE, CAE, vice president, Regional Services, Department of Executive Engagement, at (312) 424-9320 or jconnelly@ache.org.

 

What are your short term career goals?

Going into my Administrative Fellowship at Johns Hopkins, I want to take full advantage of the networking and rotation opportunities that the program will give me. I want to position myself to grow as much as possible, and absorb all the useful knowledge that a leader in healthcare needs. I hope to find a role that fits my passions in healthcare and continue to have an impact on the communities my organization serves.

How has ACHE been valuable to you?

ACHE has opened the doors to so many possibilities. Through them and the amazing opportunity to attend ACHE Congress, I have learned about the value of networking in the field of healthcare administration. I now see the value that a mentor and a sponsor can have on a young careerist like myself, and the importance of knowing that I can bring something to the table. I may still be a student, but my lived experiences differ from everyone else’s, I can have an impact anywhere I go.

Who has been the most influential person in your career progression?

This would definitely be Andres Gonzales. He has been my rock throughout undergrad and graduate school. His calm demeanor and strong presence has assisted me in building a vision for myself. He has helped me develop a confidence in myself that I did not know I possessed. Mentorship alone does not describe the impact he has had on my life.

What is something that you are working on recently that you are excited about?

I am currently on the board for the National Association of Latino Healthcare Executives in Wisconsin (NALHE-WI). We are excited to be hosting the national conference in September of this year. We are working on the final details, but it is excited to have such an important event taking place in our backyard.

What is the best gift that you ever received?

As a first generation student from Mexico, my parents decided to leave everything behind (steady jobs, their home, family, friends) in order to offer me and my siblings the best gift of them all; opportunity. I live everyday of my life with that reminder, hoping that I am doing everything in my power to show them that their sacrifice was worth it.

Congratulations to Kellie Resnick for being selected to represent the University of Wisconsin – Milwaukee in the 2022 Richard J. Stull Student Essay Competition in Healthcare Management. Kelly took Second Place at ACHE Congress 2022.

Read the essay: A Whole Person Approach to Behavioral Health: Improving Outcomes and Lowering Treatment Costs

Take the next important step in your career by advancing to Fellow status but also take advantage of our Board of Governors Exam fee waiver offer (a savings of $225). To receive the waiver, qualified Members must submit their completed Fellow application, $250 application fee and all required documents by June 30. Visit ache.org/FACHE to learn more.

On May 9, ACHE will launch the annual Chapter Member Needs Survey, which will give each chapter feedback on the programs and services provided. This survey is sent via personalized emails containing links to our survey provider’s website. Please be aware the survey link is specific to the member—it cannot be forwarded to other individuals. It will be sent to all members who have been a member of the Wisconsin chapter for at least a year and can receive emails from us. Reminder emails are scheduled for May 16 and May 23. Data collection will close on May 27.

Reminders

• The survey will be sent on May 9 to members who have been in the chapter for at least a year.
• Check spam consoles first if you do not receive the survey email. When our survey emails are blocked by other organizations, the email is often found in the organization’s spam console.
• Inform the Wisconsin chapter if you did not receive the survey and if you could not find it in your spam folders.

Registration is open for the Virtual Leadership Symposium, April 11–12. This premier virtual event includes featured faculty, cutting-edge sessions and integrated networking. The event qualifies for 6 ACHE Face-to-Face Education and continuing clinical education credits.

The two-day agenda is aimed at recharging your leadership potential, with more than 30 virtual live sessions, as well as on-demand presentations available to registrants at their convenience. Here are a few of the offerings:

• “The New Normal—Fostering Resilience and Teamwork in the World of Healthcare.”
• “Leadership Insights: When Wellness Meets Work—Addressing Clinical Burnout Through System-Level Change.”
• “Hot Topic: The Six Biggest External Factors Shaping the Future of Healthcare.”
• “Navigating ‘Post-COVID’ Consumer Needs: The New Frontier of Home-Based Healthcare Delivery.”

Register for the symposium today, then finalize your selections in the virtual event platform in early April.

We are pleased to announce the most respected diversity programs in healthcare, the 2022 Thomas C. Dolan Executive Diversity Program and Career Accelerator Program, are now open.

The Executive Diversity Program is designed to prepare mid- and senior-level careerists from underrepresented groups to ascend to C-suite roles. It offers exclusive access to convenient learning and networking options, including interactive in-person education offerings, live webinars and collaborations with their cohort peers.

The Career Accelerator Program is designed for diverse leaders in manager or director-level positions to support their career advancement. CAP provides education and networking through a virtual environment to help prepare diverse leaders for higher-level positions

The deadline to complete the application for both programs is Thursday, May 5.