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VERSION:2.0
PRODID:-//Wisconsin Chapter of the American College of Healthcare Executives - ECPv4.6.15//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Wisconsin Chapter of the American College of Healthcare Executives
X-ORIGINAL-URL:http://wisconsin.ache.org
X-WR-CALDESC:Events for Wisconsin Chapter of the American College of Healthcare Executives
BEGIN:VEVENT
DTSTART;TZID=UTC-6:20170802T073000
DTEND;TZID=UTC-6:20170802T093000
DTSTAMP:20260501T104044
CREATED:20170608T191059Z
LAST-MODIFIED:20170608T192037Z
UID:1151-1501659000-1501666200@wisconsin.ache.org
SUMMARY:Reinventing Customer Service in Healthcare: Lessons Learned from the Best – Madison Event
DESCRIPTION:Learning Objectives\n\nLearn the strategies that local healthcare leaders have used to improve internal and external customer service\nDiscover new initiatives to achieve outstanding patient and staff satisfaction results\, increase market share and decrease costs\nUnderstand how to meet patient and provider needs in a faster\, more cost-efficient way while excelling in safety and retention outcomes.\n\nModerator \n\nWendy Horton\, PharmD\, MBA\, FACHE\, Vice President\, Operations\, UW Health at the American Center\n\nPanelists \n\nKristin Baird MHA\, BSN\, RN\, President/CEO\, President\, Baird Group\nTeresa Lindfors\, FACHE\, RN\, CNO/VP Patient Services\, Stoughton Hospital\nJohn Sheehan\, MHA\, FACHE\, President\, UW Health at the American Center\n\nFace-to-Face Credits\nThis program has been developed and is presented locally by the Wisconsin Chapter. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits to this program. \nCancellation Policy\nThey must be received in writing on or before 7/26/17 via fax: 920-882-3655 or emailed to ACHE-WI@badgerbay.co. No refunds will be given for no shows. \nRegister Here\n
URL:http://wisconsin.ache.org/event/reinventing-customer-service-in-healthcare-lessons-learned-from-the-best-madison-event/
LOCATION:4602 Eastpark Boulevard\, Madison\, WI\, 53718
ORGANIZER;CN="ACHE-Wisconsin%20Chapter":MAILTO:ACHE-WI@badgerbay.co
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