Where were you at in your career when you joined ACHE?
I was 10 years into my career and working as a Clinical Operations Manager in the federal government health services unit of a larger healthcare organization. I was able to attend an ACHE Cluster in Seattle my first year of membership and the experience was so rewarding I knew I wanted to continue to be a part of, and actively involved with, the organization as I continued my career.
Where are you now in your career?
I am currently an Operations Manager in the Department of Family Medicine at Mayo Clinic Health System in La Crosse, WI. Previous to that, I served as a Strategic Clinical Operations Manager at OptumServe. I have been fortunate to have others throughout my career invest in my professional development, and I feel that I am at a point in my career where I can pay that forward by supporting the growth and development of others.
How has ACHE been valuable to your career progression?
Through my participation in the ACHE-WI Chapter’s 2019-2020 Leadership Development Program, I gained exposure to healthcare executives throughout the state of Wisconsin that provided invaluable insight in leadership and professional development. This experience opened the door to a network of colleagues across the region equally eager in sharing their knowledge and career experiences. I have since contributed to ACHE-WI career development programming through committee involvement.
Who has been the most influential person in your career?
Someone whose relationship is very dear to me and I am grateful to consider her a mentor, friend, and family. Major Samantha Hanson has been highly influential in both my career and life. Samantha has been a model of integrity, courage, and service to others. I have observed her face challenges with grace, and she has taught me to lead with compassion and mindfulness. We share a passion for adventure and continuous learning.
What is something that you are working on recently that you are excited about?
In addition to my role as an Operations Manager in the Department of Family Medicine, I recently took a committee appointment with the Virtual Care Subcommittee in Southwest Wisconsin. I have the opportunity to work with an innovative group of colleagues eager to expand our capabilities in the virtual care space.
Tell me about your dream vacation.
I would go to a place where I could get lost in the countryside and wilderness of some European country. I want to travel across mountains and visit seaside towns. Sip espresso in some small shop and eat local cuisine. Lay on a beach and take a boat out on the water. Have adventures and appreciate life.