Leadership Development Program Visits Aurora West Allis Medical Center/Advocate Aurora Health and Orthopaedic Hospital of Wisconsin

ACHE-WI 2019-2020 Leadership Development Program (LDP) cohort X had the opportunity to spend quality time with senior leaders from Advocate Aurora Health and Orthopaedic Hospital of Wisconsin on August 23rd, during a full day site visit split between 2 locations.

LDP co-host Nick Ladell shared an overview of the organizational background and integration of Advocate Aurora Health during an informative breakfast gathering, followed by a tour of the Aurora Women’s Pavilion and Aurora West Allis Medical Center campus and a group discussion about Resiliency and Well-Being.

Steve Francaviglia/Regional President and Frank LaVora, MD/Regional Chief Medical Officer at Advocate Aurora Health enlightened the early careerists with words of wisdom and important lessons about effective leadership, communication challenges and strategies, delegating, living well, and defining a legacy through relationship building and mentorship. Thought-provoking conversations with executive leaders at the system level inspired personal reflection and specific calls to action.

The cohort then traveled to Orthopaedic Hospital of Wisconsin in Glendale, and was personally welcomed with an elegant dining experience and opportunity to meet with senior leaders Brian Cramer/CEO, Brandon Goldbeck/Director of Clinical Support, Kim Spiess/CFO and Nanette Johnson/CNO.

An in-depth CEO-led hospital tour provided insights into shaping organizational culture and recognized critical success factors focused on Quality, Patient Satisfaction and Staff Satisfaction. While rounding the front line staff were meaningfully engaged, and the cohort had an opportunity to meet Rory Wright, MD/orthopedic surgeon and co-founder of the uniquely physician-owned and physician-led hospital. High impact time with Brian Cramer throughout the afternoon became an impromptu master class in leadership, including modeling crucial conversations and best practices in action with an inspiring commitment to developing others.

Key takeaways learned and observed during the 2 site visits include: be visible as a leader; be genuine and show humility; round with purpose; treat patients and staff like family; invest in staff at all levels to achieve their greatest potential, with the support of mentorship and sponsorship; be bold and take on new challenges; be creative and be collaborative; recognize and reward front line staff who deliver exceptional care to achieve the top nationally recognized outcomes; take time to personally re-charge.

The site visits were co-hosted by Nick Ladell/Director, Pharmacy Services at Aurora West Allis Medical Center/Advocate Aurora Health and Will McMullen/Financial Analyst, Orthopaedic Hospital of Wisconsin. Students mentored by each co-host through the ACHE-WI Leadership Development Program greatly appreciated the invitation to join the cohort for part of the day, including Madeline Wundrock and Rachel Schneider from Future Healthcare Executives at the University of Wisconsin-Milwaukee.

LDP Cohort X Site Visit at Aurora West Allis Medical Center, Advocate Aurora Health

Pictured (left to right): Jeron Jackson; Jenny Benrud; Derek Angle; Nick Ladell;
Betsy Folbrecht; Bethany Seeboth; Will McMullen; Chris Gries.

Join the ACHE-Wisconsin Chapter Board of Directors

The American College of Healthcare Executives-Wisconsin Chapter strives to assemble a board that encompasses a diverse representation of leaders throughout the state who are committed to the advancement of healthcare leadership and fulfilling the chapter’s mission. The mission of the Chapter is to be the professional membership society for healthcare executives; to meet its members’ professional, educational, and leadership needs; to promote high ethical standards and conduct; to advance healthcare leadership and management excellence; and to promote the mission of ACHE.

To be eligible to serve on the Board, an individual must be a member of the Wisconsin Chapter and have completed one year of membership in ACHE. Download the position description for more information and expectations. Board members should expect to commit 40-60 hours per year for board activities, which include:

  • In-person attendance at quarterly Board meetings, typically lasting 3-4 hours and held in Madison or Milwaukee
  • Chair, co-chair or actively serve on one committee
  • Participation on the Regent Advisory Council (RAC), providing guidance and support in the advancement of the Regent’s goals for our Chapter

If you are interested in becoming a Board director, please complete the following by September 27, 2019.

  1. Completed Board Application. Click here to apply.
  2. Send your resume to ACHE-WI@badgerbay.co
  3. Support of 10 ACHE-WI members (an e-mail link to support you will be sent after your application and resume are received)

A ballot will be prepared and distributed to the full membership in early October and election results will be announced in late October.  New directors will be asked to attend the board meeting on November 13, 2019 in Madison.

Thomas Shorter Appointed Regent for the American College of Healthcare Executives

Thomas Shorter, Chair of Godfrey & Kahn’s Health Care Industry Group, has been appointed District 3 Regent for the American College of Healthcare Executives (ACHE), effective immediately.  Shorter joins the Council of Regents, which serves as a natural non-governing body that promotes ACHE’s vision, mission and values to the governance and nationwide districts. The support and dedication of the Regents also helps the Board of Governors steer the organization.

Shorter represents hospitals, physicians’ groups, research institutions and health care related organizations, as well as other businesses, providing legal counsel on health care, corporate, labor and employment and regulatory matters. Shorter handles matters regarding Medicare compliance, Health Insurance Portability and Accountability Act (HIPAA), Emergency Medical Treatment and Labor Act (EMTALA), Physician Self-Referral (Stark), and Anti-Kickback.

Godfrey & Kahn’s Health Care Industry Group provides clients with a wide array of legal services that include: corporate and business transactions; tax and employee benefits; labor, employment and immigration; insurance; public finance; antitrust; litigation; white collar counseling and defense; real estate; political law; and intellectual property.

With more than 160 lawyers, Godfrey & Kahn, S.C. is one of Wisconsin’s leading business law firms. Godfrey & Kahn maintains offices in Milwaukee, Madison, Appleton, Green Bay and Waukesha, Wis.; and Washington, DC. For more information, please visit the firm’s website at www.gklaw.com.

FACHE® Recertification: It’s Never Too Late to Begin Planning

Earning the distinction of board certification in healthcare management as an ACHE Fellow is a great career accomplishment. Whether you are one of the many members set to recertify this year or within the next three years, you can get a head start now to maintain this prestigious credential.

To ensure that all Fellows maintain the integrity of the ACHE credentialing program, Fellows are required to recertify every three years. To continue demonstrating your professionalism, ethical decision making, competence, leadership and commitment to lifelong learning, please be sure to recertify your FACHE credential by Dec. 31.

Visit My ACHE to check your recertification status, including the current number of continuing education credit hours you have earned so far.

Postgraduate Fellowships: Creating Future Leaders

Postgraduate fellowships contribute to the development of future leaders and provide tangible benefits to sponsoring organizations and the profession. The Directory of Postgraduate Administrative Fellowships gives sponsoring organizations the tools needed to develop a fellowship, including detailed resources on logistics, compensation and benefits, recruiting, onboarding and assessing candidates. Organizations that post opportunities in the directory increase their visibility for students seeking postgraduate administrative fellowships on a national level.

Whether you are an organization creating a fellowship, a student seeking a postgraduate administrative fellowship, or an organization ready to post or update a current listing, you’ll find a variety of resources available at ache.org/PostGrad.

Community Forums Enhance Members’ Experience

ACHE members with affiliated interests can communicate, collaborate and advance.through participation in one of four community groups. These groups include the Asian Healthcare Leaders Forum, the LGBT Forum, the Healthcare Consultants Forum and the Physician Executives Forum. Members can explore one forum or more for missions and benefits that align with their professional backgrounds and commitment to diversity and inclusion. Inform members in your area of these communities, and encourage them to join the ones that best meet their professional needs and goals.

Join for an annual fee of $100 each, in addition to your ACHE membership dues. All benefits are accessible online and include a quarterly newsletter, an exclusive LinkedIn Group and special designation in ACHE’s online Member Directory.

Kettering Health Network: The Calm of the Network Operations Command Center

John Weimer, VP, Trauma, Emergency Services & Operations Command Center

The facility that you’re walking into right now is our Network Operations Command Center. On our left-hand side, we have our transfer call center nurses and staff. They are talking to physicians that are on campuses that are liable in Teletracking about needs of patients, where do they need to go. They’re also talking to our primary care physicians, our unaffiliated hospitals throughout the region trying to come in. On the right-hand side of the room is our logistics and our transport team, so they’re managing over 40 ambulances. They’re getting patients in-between our facilities, as well as getting folks to testing, whether they need to go back home, and in a critical event, they’re moving our heart attacks, our strokes, any patients that need to go directly to the OR.

We see a thousand eighty patients a day. All that’s now done in this site, where you can see no chaos, it’s quiet, people are happy, they find meaning in the work that they’re doing, but it’s because as a health system, we decided to do something different. I think that’s the amazing thing about this network is we’re a faith-based and our value and innovation run through our blood, so the change in the culture, even though it was hard at first, the buy-in is there because we’re involving people who are seeing what it looks like. These are their neighbors, their loved ones, that’s what the folks are going through here.

Watch the video

Healthcare Consultants Forum Member Directory: Connecting Executives to Consultants

The Healthcare Consultants Forum Member Directory offers a robust search functionality to help you identify a consultant who meets your needs. And if you are a consultant looking to gain visibility with decision makers, consider joining the Healthcare Consultants Forum. The forum also offers resources tailored to a healthcare consultant’s specific career development needs.

ACHE Joins a Partnership Focused on Improving Diagnostic Quality and Safety

Did you know that inaccurate or delayed diagnoses are responsible for roughly 80,000 deaths per year in the U.S.? ACHE recognizes the importance of supporting improvements in diagnostic quality and safety in medicine, which is why we have joined the Coalition to Improve Diagnosis. The coalition is a collaboration of more than 50 leading healthcare organizations convened and led by the Society to Improve Diagnosis in Medicine.

For more information about the Coalition to Improve Diagnosis, visit improvediagnosis.org/cid/. For more information about ACHE’s leading for safety efforts, visit ache.org/Safety.

Planning for the Continuation of Your Career

Whether you’re starting a new position or planning for retirement, building a comprehensive approach is critical to achieving your goals. To help you drive long-term success in a new role, ACHE’s Onboarding Resources is a great place to begin. If you are nearing the end of your career, our Encore Career Resources will help you make sound intellectual, psychological and financial considerations. No matter where you are in your career, we remain devoted to your success. For more on these and additional tools, visit ache.org/CareerResources.