Program Description

Wisconsin is home to some of the most notable health care leaders in the country. The Wisconsin Hospital Association is committed to continuing this tradition by helping foster the next generation of leaders, the “rising stars” in health care.

On November 16, WHA and the Wisconsin Forum for Healthcare Strategy will partner to offer a one-day program aimed at clarifying the role the next generation of leaders will play in understanding and responding to the changing health care consumer, continually improving the patient experience, and advocating on behalf of Wisconsin hospitals.

This event will feature national health care consumerism expert Ryan Donohue of National Research Corporation. Donohue will explore how consumer decision making has become a strategic threat to health care organizations and will share research showing what’s important to today’s health care consumer. Patient experience expert Kristin Baird then will focus on what current leaders can do to improve the patient experience, as well as share practical steps emerging leaders can implement in their current roles to bridge the gap between how an organization portrays itself and what its patients really see. In addition, the agenda will include an examination of the current state of health care in Wisconsin, the possible impact of the new presidential administration on health care, and discuss the importance of advocacy.

As an independent chartered Chapter of the American College of Healthcare Executives, ACHE Wisconsin Chapter is authorized to award 6 hours of ACHE Qualified Education credit toward advancement or recertification in the American College of Healthcare Executives.

Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.

Register Here